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The health, safety and well-being of our beneficiaries, employees and the communities we serve is our is our top priority. We are committed to providing support in dealing with the COVID-19 outbreak and want to ensure that claims continue to be processed and paid timely and accurately. If you work with a program that allows paper claims or invoices, please note that you could experience a delay in payment as this situation evolves. We encourage providers to sign up for electronic claims submissions and electronic payments to minimize any delays in processing or payment.