Terms and Conditions
Terms and Conditions At TRICARE-Overseas.com we take our customers' privacy seriously and understand that visitors of our web site need to be in control of their personally identifiable information (name, email address, sponsor social security number, tax-identification number, postal address, etc.).
As a TRICARE contractor, The Privacy Act of 1974 imposes legal responsibility on TRICARE-Overseas.com to assure that information about individuals collected in TRICARE records is limited to that which is legally authorized and necessary, and the personal information is maintained in a manner which assures its confidentiality.
The policy of TRICARE-Overseas.com is to preserve the personal privacy of individuals, permitting an individual to know what records pertain to him or her are collected, maintained, used or disseminated, to other individuals or entities and to have access to and have a comprehensible copy made of all or any portion of such records, in accordance with applicable laws and regulations. Concomitantly, TRICARE-Overseas.com activities shall collect, maintain, use or disseminate any record of an identifiable personal nature in a manner which assures that such action is necessary and lawful; that any information collected is accurate, relevant, timely, and complete as is reasonably necessary to assure fairness to the individual, and that adequate safeguards are provided to prevent misuse or unauthorized release of such information.
An individual is a citizen of the United States or an alien lawfully admitted for permanent residence. This status applies only to living persons. The Act does not cover entrepreneurs by the term "individual". Thus, physicians and other sources of care, when acting in their professional business capacity, are not "individuals" under the Privacy Act. To be subject to the Act, information maintained must in fact be personal in nature, and the individual must be dealt with in a personal, not an entrepreneurial role.
A legal guardian or the parent of a minor, with certain exceptions, has the same rights as the individual and may act on behalf of the individual. The information you provide will allow TRICARE-Overseas.com to process, validate and verify you as a registered member on our web site. Only registered users, providers and agents of our web site will be allowed access to restricted functions of our web site, including some or all of the following: Eligibility query Other health insurance status/update Claim status Deductible/Out-of-pocket expense Contact Customer Service Explanation of Benefits TRICARE-Overseas.com will not gather personally identifiable information about you unless you specifically and knowingly provide this information to us. For example, health care providers and beneficiaries may submit authenticated requests in order to access secured areas of our web site. And in these cases, the personally identifiable information is only used for authorized retrieval of the requested data, or for statistical purposes in order to analyze visitors' behavior to measure customer interest in various areas of our web site.
TRICARE-Overseas.com will not disclose, give, sell or transfer any personally identifiable information to third parties. It is important to note that electronic mail can be intercepted. Do not provide personally identifiable information to our Customer Service without using the secured Contact Customer Service function as a registered user. Also, please be aware that TRICARE-Overseas.com has very specific password rules designed to protect you from any unauthorized sources accessing your personal information. There rules are detailed in the registration process. While the password rules may at first seem difficult, please keep in mind that they are designed with your best interest in mind. TRICARE-Overseas.com welcomes your input about our Internet Privacy Policy. We encourage you to submit comments or questions regarding this policy to our Customer Service.
Note, TRICARE-Overseas.com may occasionally update this policy.
Notice of revisions will be posted here.