IMPORTANT: With global mailing delays and the discontinuation of mailed check payments in some areas (effective August 21, 2026: France, Hong Kong, India, Italy, Mexico, Philippines, Portugal, Spain, and Thailand; effective October 30, 2026: Germany), electronic payment delivery ensures you receive payment quickly and securely. Providers can click here to access the necessary forms to sign up for electronic payments now and update any related preferences in the TOP Provider Secure Claims Portal (sign in or create an account). If you have any questions or require assistance, contact your TOP Regional Call Center.

Scheduled Maintenance Notice: Due to a planned DEERS database migration, Beneficiary log in, Claim submission, Registration, and Eligibility queries will be unavailable beginning October 9, 2026, at 8:00 PM CT / October 10, 2026, at 03:00 CET / October 10, 2026, at 10:00 JST and continuing through October 11, 2026.